I received this email from "Alan" and thought it well worth posting - so got his permission, and here it is (in it's entirety). Mr. G, thank you very much, and regarding deserting our original oil, we have plans afoot to reign (sic) you back in!
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Hi there Will
I thought I'd drop you a line about my experience with the new AZOR and general update on products etc:
Background - I've been a loyal customer for almost as long as you've been trading - certainly before 1995 - and I am an enthusiastic fan of the company and your products
Shaving preferences - since I first started using your shaving oil I have preferred to shave in the shower using the face scrub and oil, followed by the gel when complete. Periodically I've updated the products as you introduce new items
Recently I have "deserted" you on one product - the shaving oil. I like your Kinexium best but, to be honest, can't see much difference in quality with some of the cheaper alternatives - specifically Nuage Men and latterly, One Planet shaving oil from Asda - both are just over a pound.
In addition, their dispensers work more effectively - I've had a number of yours jam or cease working.
Apart from this disloyalty I use your Face scrub and this is the best I have found - certainly better than the MooseHead version which is much too granular.
Afterwards I use the K-GL Soother which is excellent.
If I'm using moisturiser I like the SPF8 or the K-24 SPF24
If I don't shave in the shower I think the Kinexium Serum is excellent and also like the K2 Shave Gel but I'm not sure if this is made now - if shaving out of the shower I use oil and then gel/serum on top.
Hardware - I have been using Gillette Mach 3 for years and have resisted all the fancy fusion, quattro and vibrating nonsense. Apart from anything else, how much of the fees of Tiger, Thierry and Rog are in their high prices?
As a Chelsea fan I am much happier with your sponsored representative JT. (If you ever have any complementary seats for Stamford Bridge that you can't use just let me know....)
Also - and quite importantly, I buy my Mach 3s at Costco in batches of 20 for a heavily reduced price so they represent pretty good value
I think the Mach 3 shave is generally very good - especially with your software in the shower. I figured how much better could any Fusion, Quattro or AZOR be. However, out of loyalty to KOS I tried the AZOR recently.
The AZOR shave is excellent and very comfortable - I like the flexibility of the shaving head which makes it feel smooth and comfortable as the shave goes. I think the rigid head of the Mach 3 is slightly better for the more precise movements like trimming the sideburns and at the turn of the chin etc
However, the most impressive thing has been how the blades have remained sharper for much longer. I usually only use the Mach 3s for 5 shaves and then they feel too blunt. (I think my skin is pretty sensitive so others may be able to get more shaves.) With the AZOR I have had 10 shaves already and think there's probably another 3 or 4 shaves left to go - clearly a real VFM benefit
All in all a really great debut - well done and I wish you all the best with this new product.
Kind regards
Alan
