/digital

Nicky, KMI's hard working and resourceful Customer Care Manager/IT Manager (she's also responsible for shave.com) has made it into the pages of Britain's biggest selling business computing mag: she's got an entire double-page spread in Computing's prestigious monthly Computing Business supplement and a photo on the mag's home page too! Here's the article itself, from Computing's web site.

Nicky's been running shave.com for ages - everything from invoicing sales to managing the various warehouses (on three continents) to organising new site copy and newsletters and she's working with me to implement the changes we're making to our ecommerce presence. She keeps two blogs of her own at KMI: customer care and community (but she's too modest to mention her awesome media profile there!).