OK - I have the dubious of honour of having TWO blogs under my control - so the introduction for this may seem familiar - I've cheated and copied some of the info from my community blog!
My name's Nicky and I am the Customer Care Manager for all the KMI brands. I've been with the company for 4 years now - and have been in customer service for over 10 years. It's fair to say that I love my job - largely because I get to talk to people all day - and people who know me will verify the fact that I love to talk!
But don't panic - this isn't a new approach to our customer care. I won't be sharing your personal problems with the world (unless you want me to!) - please still contact me at care@shave.com - but I will be sharing useful tips, interesting issues and amusing anecdotes (yes, shaving can be funny!) It's simply another way for us to share our shaving know how with you. And you might even teach me a thing or two along the way.
We are new to this blogging lark - so be patient with us! Hopefully though, this will prove to be informative and interesting - but I'm sure you'll tell us if not!!
Comments (18)
Here's a question. I've just upgraded to Gillette's Power Fusion and at £2.50 each the cartidges are too expensive to throw away after just one use.
How many shaves should I expect to get out of a single cartridge and what's the best way to tell a blade is becoming too blunt?
Posted by Stephen Newton | August 1, 2007 11:17 AM
Posted on August 1, 2007 11:17
The honest answer? Not long enough given the cost of them!!!
The reality is that this is a question for Gillette as I honestly don't know how long they expect them to last. They do have an indicator strip on them, but I know people who use them well after this has told them to throw the blades away!! Your hair type will also affect how long the blades last - as will how much of a bashing your skin can take....basic rule of thumb?? If the blade doesn't feel like its doing a good job - its probably time for a change.
Posted by Nicky | August 6, 2007 1:47 PM
Posted on August 6, 2007 13:47
The Blades last for ages!! you should get at least 2 - 3 weeks out of them. The indicator strip is rubbish and just running it under hot water will make it fade away. Gillette Fusion appears as a rip off, but it really isn't.
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